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Retail

Future-Proof Your Retail Enterprise to Ignite Long-Term Growth

In the past few years, the accelerated shift in consumer behavior has pushed retail to reimagine and reinvent itself. CIOs are at the center of this shift, and they are rushing to reorganize their processes for an online-heavy environment.
TecCentric’s professionals have the experience and know-how to provide business-driven technology solutions to some of the most complex retail problems. We support you in delivering engaging, seamless, personalized, and unified experiences across all touchpoints. We enable you to understand and connect with your customers, segmenting and personalizing their experience to build loyalty and drive growth.
At TecCentric, we offer you unparalleled access to leading practices within the retail and e-commerce space. We work directly with retail CEOs, CFOs, and CTOs to deliver value through successful and efficient implementations. We help increase your company’s profitability and improve efficiency.

Highlighted Services

Omni-Channel Ready

Guarantee your customers a seamless, unified shopping experience with the ability to shop anywhere, pay anywhere, and receive merchandise anywhere with the NetSuite end-to-end solution and single commerce cloud platform. TecCentric enables you to manage your entire business with a holistic view of your customers, orders, and business.

360-Degree View on the Entire Retail Landscape

TecCentric enables you to drive the growth of your business easily with a 360-degree view into customers, products, and orders across all channels.
Leveraging NetSuite, we help you automate your key sales processes and improve your analytics to deliver engaging, personalized shopping experiences and build customer loyalty with a single view of all customer transactions and interactions across all channels and touchpoints.

Drive Operational Improvement & Excellent Customer Support

We empower you to deliver exceptional customer service and increase operational efficiency by infusing your contact center with AI-powered experiences. A virtual lifelike agent will answer and drive all your customer requests, improving your customer journey and leaving more time for your team to innovate. We also enable you to easily modernize your existing applications, build new ones, and run them flexibly and securely with Google’s Anthos hybrid and multi-cloud platform.

Ensure A Customer-Centric, Data-Driven Retail Experience

Solve for today’s retail analytics demands and seamlessly scale your business by moving to Google Cloud’s modern data warehouse.
Leverage Google Cloud’s advanced capabilities and their ecosystem of partners to power a customer data platform that drives marketing and customer service success.

Other Services

Why TecCentric?

At TecCentric, we understand that change is constant in every business landscape and agility remains the main component for every company’s success. We deliver seamless end-to-end technology implementations, integrations, customizations, and ongoing managed services, to help you leverage your company’s unique strengths and enhance your competitive positioning.

Holistic View of the Business Environment

We collaborate with you from the get-go to ensure the creation of value through the solutions provided. We meet with your team to gain a full understanding of your unique situation and to account for the variables at play.

Recalibrate the Compass

We put your company’s success at the center of our approach and devise with you the best speed-to-value strategy to reach your goal. Depending on your objectives, your team’s experience in technology solutions, and their involvement in the project, we offer agile, traditional, or hybrid approaches.

Devise a Tailored Clear Roadmap

Based on the insights collected, we present the recommendations, including an iterative implementation strategy. Appropriate project plans – schedules and budgets – are developed based on this strategy. The business benefit or return on investment for each iteration is identified and relayed to you to ensure you have a clear perspective on upcoming changes.

Deliver a Positive Impact

We believe that every service provided is at best use when built around the customer taking into consideration your internal team’s know-how. We always ensure the alignment of our strategy, design, and technology around the customer journey enabling you to innovate and deliver continual enterprise transformation at speed and at scale.

Build a Transformation Ready Culture

We appoint skills locally to give you the support needed on-ground and the cultural know-how to enable your digital-first company culture. We also ensure you benefit from the latest technology and expertise in implementing the right solution for your ongoing business growth through the experience of our international partners.

Capture
Value

After completing the implementation, we define a timeline and support your company throughout in adopting the solution. Our aim is to enable you to truly supercharge your company’s digital transformation and reap its full rewards.

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Holistic View of the Business Environment

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Recalibrate the Compass

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Devise a Tailored Clear Roadmap

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Deliver a Positive Impact

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Build a Transformation Ready Culture

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06

Capture
Value

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We collaborate with you from the get-go to ensure the creation of value through the solutions provided. We meet with your team to gain a full understanding of your unique situation and to account for the variables at play.

1

We put your company’s success at the center of our approach and devise with you the best speed-to-value strategy to reach your goal. Depending on your objectives, your team’s experience in technology solutions, and their involvement in the project, we offer agile, traditional, or hybrid approaches.

1 Based on the insights collected, we present the recommendations, including an iterative implementation strategy. Appropriate project plans – schedules and budgets – are developed based on this strategy. The business benefit or return on investment for each iteration is identified and relayed to you to ensure you have a clear perspective on upcoming changes.
1 We believe that every service provided is at best use when built around the customer taking into consideration your internal team’s know-how. We always ensure the alignment of our strategy, design, and technology around the customer journey enabling you to innovate and deliver continual enterprise transformation at speed and at scale.
1 We appoint skills locally to give you the support needed on-ground and the cultural know-how to enable your digital-first company culture. We also ensure you benefit from the latest technology and expertise in implementing the right solution for your ongoing business growth through the experience of our international partners.
1 After completing the implementation, we define a timeline and support your company throughout in adopting the solution. Our aim is to enable you to truly supercharge your company’s digital transformation and reap its full rewards.

Let Us Support You in Taking Your Business Forward

At TecCentric, our main driver is to enable you to accelerate your efficient digital transformation with minimal risk. For that reason, we aim to understand your business goals and objectives to customize solutions to your business needs. Fill the form below with your contact details and we will get back to you within one to two business days to start our journey and enable you to take your business forward.

    Let Us Support You in Taking Your Business Forward

    At TecCentric, our main driver is to enable you to accelerate your efficient digital transformation with minimal risk. For that reason, we aim to understand your business goals and objectives to customize solutions to your business needs. Fill the form below with your contact details and we will get back to you within one to two business days to start our journey and enable you to take your business forward.

    CONTACT US

    Let Us Support You in Taking Your Business Forward

    At TecCentric, our main driver is to enable you to accelerate your efficient digital transformation with minimal risk. For that reason, we aim to understand your business goals and objectives to customize solutions to your business needs. Fill the form below with your contact details and we will get back to you within one to two business days to start our journey and enable you to take your business forward.

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    Contact Information

    Qatar Office

    Al Mana Business Center 02, Building No. 113, Office No. 26, Fereej Al Soudan, PO Box: 30535, Doha, Qatar.

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