Public Sector
Deliver Greater Value with an Agile Approach
Governments are under strenuous pressure to deliver greater value to their citizens, businesses, and communities. With expectations of public information and processes on the rise to meet or exceed the customer experience offered by B2C companies, the public sector is urged to adopt a digital-first approach. A fundamental shift from legacy government operations, processes, and systems, promises to be the most cost-efficient solution, yielding positive outcomes while accommodating unprecedented growth in population.
At TecCentric, we collaborate with you using the most advanced technologies in artificial intelligence, machine learning, and cloud solutions to radically transform your operating models and improve operational effectiveness and service delivery.
We delve further to integrate Big Data with the more nuanced “small data” to create a full understanding of the community, personalizing their experience and serving them at speed. This integration will also enable you to anticipate potential problems and optimize crisis management, plus emergency preparedness and response.
A digital-first approach incorporates not only the technology but also the culture. Our team is local and will be on the ground with you to support your team in their move from legacy processes. Our goal is to support you in continuously uncovering opportunities to better address constituents’ needs.
Highlighted Services
At TecCentric, we believe data mastery is about the creation of a seamless flow of structured and unstructured data and making data and systems interoperable within and between agencies, enabling front-line workers to understand citizens’ expectations and personalize service delivery.
When supporting you in implementing master data management, we focus on enabling your team with a suitable regulatory and legal framework to access and share data.
We can also help you in enriching your database by allowing citizens to opt-in for data sharing in exchange for a more unified experience.
For governments, cybersecurity isn’t only a challenge—it’s a big obstacle to a long-awaited digital transformation. Government-led cybersecurity initiatives are critical to addressing cybersecurity issues such as destructive attacks, massive data breaches, poor security posture, and attacks on critical infrastructure. We help you eliminate those sky-high risks that would imperil national security as well as citizens’ trust.
Use artificial intelligence (AI) to identify fraudulent and erroneous applications before funds are distributed, thwarting bad actors and speeding aid to those in need. Enhance your situational awareness and improve your response to affected populations by integrating critical data sources and conducting rapid imagery analysis.
Deliver personalized customer experiences with smarter digital intake, faster document processing, responsive service, and modern application experiences. For battling COVID-19, help communities screen and book vaccine appointments, assess receptiveness to vaccines, enhance public health messaging, and forecast the spread of the virus.
Other Services
Why TecCentric?
At TecCentric, we understand that change is constant in every business landscape and agility remains the main component for every company’s success. We deliver seamless end-to-end technology implementations, integrations, customizations, and ongoing managed services, to help you leverage your company’s unique strengths and enhance your competitive positioning.
Holistic View of the Business Environment
We collaborate with you from the get-go to ensure the creation of value through the solutions provided. We meet with your team to gain a full understanding of your unique situation and to account for the variables at play.
Recalibrate the Compass
We put your company’s success at the center of our approach and devise with you the best speed-to-value strategy to reach your goal. Depending on your objectives, your team’s experience in technology solutions, and their involvement in the project, we offer agile, traditional, or hybrid approaches.
Devise a Tailored Clear Roadmap
Based on the insights collected, we present the recommendations, including an iterative implementation strategy. Appropriate project plans – schedules and budgets – are developed based on this strategy. The business benefit or return on investment for each iteration is identified and relayed to you to ensure you have a clear perspective on upcoming changes.
Deliver a Positive Impact
We believe that every service provided is at best use when built around the customer taking into consideration your internal team’s know-how. We always ensure the alignment of our strategy, design, and technology around the customer journey enabling you to innovate and deliver continual enterprise transformation at speed and at scale.
Build a Transformation Ready Culture
We appoint skills locally to give you the support needed on-ground and the cultural know-how to enable your digital-first company culture. We also ensure you benefit from the latest technology and expertise in implementing the right solution for your ongoing business growth through the experience of our international partners.
Capture
Value
After completing the implementation, we define a timeline and support your company throughout in adopting the solution. Our aim is to enable you to truly supercharge your company’s digital transformation and reap its full rewards.
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Holistic View of the Business Environment
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Recalibrate the Compass
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03
Devise a Tailored Clear Roadmap
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Deliver a Positive Impact
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Build a Transformation Ready Culture
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Capture
Value
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We collaborate with you from the get-go to ensure the creation of value through the solutions provided. We meet with your team to gain a full understanding of your unique situation and to account for the variables at play.
We put your company’s success at the center of our approach and devise with you the best speed-to-value strategy to reach your goal. Depending on your objectives, your team’s experience in technology solutions, and their involvement in the project, we offer agile, traditional, or hybrid approaches.
Based on the insights collected, we present the recommendations, including an iterative implementation strategy. Appropriate project plans – schedules and budgets – are developed based on this strategy. The business benefit or return on investment for each iteration is identified and relayed to you to ensure you have a clear perspective on upcoming changes.
We believe that every service provided is at best use when built around the customer taking into consideration your internal team’s know-how. We always ensure the alignment of our strategy, design, and technology around the customer journey enabling you to innovate and deliver continual enterprise transformation at speed and at scale.
We appoint skills locally to give you the support needed on-ground and the cultural know-how to enable your digital-first company culture. We also ensure you benefit from the latest technology and expertise in implementing the right solution for your ongoing business growth through the experience of our international partners.
After completing the implementation, we define a timeline and support your company throughout in adopting the solution. Our aim is to enable you to truly supercharge your company’s digital transformation and reap its full rewards.Let Us Support You in Taking Your Business Forward
At TecCentric, our main driver is to enable you to accelerate your efficient digital transformation with minimal risk. For that reason, we aim to understand your business goals and objectives to customize solutions to your business needs. Fill the form below with your contact details and we will get back to you within one to two business days to start our journey and enable you to take your business forward.
Let Us Support You in Taking Your Business Forward
At TecCentric, our main driver is to enable you to accelerate your efficient digital transformation with minimal risk. For that reason, we aim to understand your business goals and objectives to customize solutions to your business needs. Fill in the form below with your contact details and we will get back to you within one to two business days to start our journey and enable you to take your business forward.
