Technology Centric Solutions (TecCentric), Qatar’s go-to provider of comprehensive data management, technology, cloud, security, and operational services, announces a strategic partnership with DRUID, a global leader in the field of conversational AI technology. This partnership is poised to reshape Qatar’s business environment by introducing advanced conversational AI solutions, offering substantial enhancements in customer interactions and operational efficiency across diverse industries.
This collaboration is fueled by a common vision, to revolutionize Qatar’s business landscape through hyper-automation. TecCentric and DRUID are committed to implementing cutting-edge automation solutions that streamline critical business processes.
Bassel AlHalabi, TecCentric’s Managing Director, emphasized the strategic importance of this collaboration: “This partnership epitomizes our unwavering dedication to innovation in Qatar. DRUID’s conversational AI, with its human-like interactions and dynamic IT automation capabilities, aligns seamlessly with TecCentric’s mission.
We are poised to redefine customer engagement and operational excellence, empowering businesses with DRUID’s AI prowess. Our customers can anticipate a significant leap in automation, enhanced customer engagement, and unparalleled operational efficiency.”
Together, TecCentric and DRUID plan to introduce DRUID’s transformative technology to sectors such as finance, healthcare, retail, telecommunications, and government services, seizing emerging opportunities for transformative change.
DRUID’s innovative technology, seamlessly integrated by TecCentric, introduces intelligent virtual assistants fluent in 50+ languages, including Arabic, English, French, Spanish, German, and Hindi. Beyond linguistic versatility, DRUID integrates neural machine translation features, breaking down language barriers and fostering global connections. For Qatar’s businesses aiming to expand their reach, DRUID becomes the bridge connecting cultures, opening doors to limitless opportunities and markets.
Irina Dochitu, DRUID Global VP of Channels and Alliances stated: “Our partnership with TecCentric represents a significant milestone in our mission to empower businesses with advanced AI solutions.
Together, we are not only bringing innovative technology to Qatar but also customizing it to meet the unique needs of various industries. We are excited to see how our collaborative efforts will drive digital transformation and set new benchmarks in the region.”
In partnership with TecCentric, DRUID paves the way for Qatar’s businesses to flourish in the digital age, empowering organizations with tools that foster agility, innovation, and seamless global connectivity. As Qatar’s business landscape evolves, TecCentric and DRUID stand as beacons of progress, ensuring that organizations thrive amidst change, turning challenges into opportunities, and embracing the future with confidence.
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About DRUID
DRUID is a global leader in Conversational AI Automation. DRUID’s no-code platform enables enterprises to automate customer and employee communications using AI-driven virtual assistants. 500 predefined conversational skills and award-winning native connector with UiPath bots offer 3x-5x faster deployments. DRUID is available in any deployment scenario and supports conversations in any language and on any digital channel.
